Can somebody explain how can a order take two months to be delivered?Īgain when they were faced with the situation at hand, instead of assuming that something probably went wrong on their side, they immediately direct me to your terms and conditions where they claimed they won't take responsibility if I didn't bought any kind of insurance. When I call them out explaining that the package was never received, the information I have is that I have to wait while they keep stalling for time.
Raindrop lights dresslilly code#
They gave me a tracking number that I can follow online, and yet the post office in my country clearly tells me that that code does not exist in their database, in fact they compliment with the information on the website, and say that if it was received in Portugal, it would have a smaller code began with RT or RV. If the order was made at the same time, why the 10 day difference to sent a item? Notice that I've received the the first package before Halloween, but for the second package they ask me to wait till the 16th of December. Supposedly they were sent in two packages, the first in October 6,2019 11:18:35 and the second in October 17,2019 09:25:33. I've made a order of two products in Oct 01,2019 04:05:45 AM Other people seem to have luck and others dont. If it comes from China, just let me know and dont pull my leg and give me the run around that it is sold out but then continue to sell it.
Had to call my bank and dispute the charges. 5 to 7 business days to locate or 14 in rare cases. They said they were going to investigate and never hear back.
I asked to track my package and they said it was ALREADY DELIVERED. Okay well I waited till my scheduled delivery date for my second one (shipped separately remember) amd it never came. Finally after ordering on March 30th I got ONE swimsuit on may 4th. When I logged on they sent me the same message as before delays be patient. Once again no information on any products so I sent them Another ticket. They stated because it "sold out" there will be a delay of 7 to 15 businesses days and my other one only 1 or 2 business days, they asked if I want to ship them separately. After awhile I have not heard anything from fedex on tracking so i sent them a ticket. I was excited and played for the 8.99 shipping option. My personal experience felt like a disaster. This was a theft, I'm sure I am not the only person they have stolen from! Beware! If the option was no stars that would have been my rating! This, is theft! Answering customers, when getting a message, and sending return information in the package sent out, is productive customer service. California is in the USA! They have now kept the over 50 dollars I have spent on this item, and will do nothing more. Their response was since I hadnt returned it to an address in the USA, I could not get a refund, because they didnt physically have the package and it would cost to much to have it sent where they wanted it. After I gave the customer support the return address, and tracking number, and the usps service had delivered the package, I again contacted the customer support with this information. The item was returned to Chino California. The item I returned required me to pay an additional 9 dollars. The response was They could give me a partial refund and points if I kept the item or returned it back to their address in the USA. I inquired again after I had sent the item back. I inquired with the customer support with no response for a few days. I bought a 40 dollar swim suit, measured by their guidelines, when the item came it was extremely to big.
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